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When we receive your goods, we complete an outer carton inspection to assure that your packages were not damaged in the shipping process from your factory to our warehouse in Shenzhen.

Also we will use the security inspection machine to check your goods. Because we use LCL shipping and provide DDP services, we must ensure that the items are declared correctly, and we need to check for contraband. Thereby ensuring safe transportation and avoiding customs clearance delays.

We will not contact with your supplier without your allow. And we would only talk about the item detail, carton package, weight etc with them if we do need to contact with them and have your permission.

Amazon requires that any shipment arriving at its fulfillment centers must be packed and prepared in a specific way.

All incoming shipment will be checked for overall FBA compliance. To help ensure the health of your Amazon seller account, we do not send inventory to Amazon that does not meet Amazon’s strict FBA receiving regulations. If your shipment is missing anything, we will notify you about the needed services and fees associated with getting your shipment up to regulation.

From Amazon.com:
“IMPORTANT: Failure to comply with FBA product preparation requirements, safety requirements, and product restrictions may result in the refusal of inventory at the Amazon fulfillment center, disposal or return of inventory, blocking of future shipments to the fulfillment center, or charging for preparation or for noncompliance at the fulfillment center.”

Amazon requires all products to have one barcode displayed on the unit, the barcode can either be a FNSKU label or a UPC label.

Not all inventory is eligible for tracking with the manufacturer barcode (UPC). To be eligible for UPC labeling, products must:

• Be in new condition only
• Have a single scannable barcode that corresponds to a single ASIN in the Amazon catalog
• Not be expiration-dated
• Not be consumable or topical products such as skin creams, shampoos, or cosmetics

Suffocation warning labels are required on ploy bags if the opening of the bag is 5” or greater.

We adheres to all of Amazon’s fulfillment center receiving regulations. All LTL (Less Than Truckload) shipments sent to Amazon must be put on approved pallets (good quality 40″ x 48″, 4-way access, wooden pallets) and wrapped according to Amazon’s seller requirements. If you have any questions about Amazon’s strict receiving rules, please refer to Amazon’s seller help center.

No problem, we provide the addition service, please contact with us.

The cost of a shipment can be affected by the amount of space that it occupies on an aircraft, rather than the actual weight. This is the volumetric (or dimensional) weight. The volumetric weight of a shipment is a calculation that reflects the density of a package. A less dense item generally occupies more volume of space, in comparison to its actual weight. The volumetric or dimensional weight is calculated and compared with the actual weight of the shipment to ascertain which is greater; the higher weight is used to calculate the shipment cost.

Volumetric Weight = Length x Width x Height / Volumetric Divisor*
* Standard Volumetric Divisor is 6000 for the weight in KG and dimensions in CM for items shipping from China to Amazon FBA warehouse by DDP terms

The transit time for shipments from your supplier to Amazon will depend on the freight forwarding method you have elected, the customs process, and the Amazon FBA destination. We know that “time is money,” so rest assured that we do everything in our power to make sure the logistics process goes as quick and smooth as possible. Please contact us to get a rough timeline that is specific to your situation.

In short, basically. Most companies that say they ship “direct-to-Amazon” need to consolidate or palletize your shipment before it gets sent to Amazon due to Amazon’s strict FBA receiving requirements. There are very few instances where you can ship your goods straight from China to Amazon, and even fewer instances where it is a good idea if quality control is important to your business.

Amazon has partnered with UPS and other LTL transportation companies to offer their customers deeply discounted shipping rates, which are better rates than almost any company out there can offer.

We will send your goods to the USA by DDP shipping, then the UPS will send your cargo to your Amazon FBA warehouse in USA after the customs clearance process.

the DDP service means us we will finish the customs clearance process and pay the import duty, we save you money and hassle.

A commercial invoice is a document that states the purchase value of the units and total shipment, along with the quantity, product details, and shipping marks.

A packing list is a document that states exactly what is in your shipment, including carton and unit counts, dimensions, weight, and volume.

No, we provide the DDP service so we will finish the customs clearance process and the import duty. The customs might need some certification document of your items for custom clearance process, then we will contact with you for these file, but it rarely happens.

We accept US dollars and the CNY.

We accept Bank Transfer, Western Union, Credit card and PAYPAL

We use the PAYPAL to accept the payment from credit card, the PAYPAL will charge 4.4% + usd$0.30 as the transfer fee, and our quoted fees are for delivery and service only, so if you want to use the credit card or PAYPAL to finish the payment, you would be asked to pay for the additional PAYPAL transfer fee. For example: if the amount of your order is $100, then you need to pay total: (100 + 0.3)/(100%-4.4%) = $104.92

If you need to use the PAYPAL, please tell our sales, our financial team will send you the PayPal invoice so that you can use the PayPal to finish the payment. All the payment need to fit “PayPal Seller Protection“, else we will refund the payment and resend you a new PayPal invoice with additional usd$0.5 every new PayPal invoice.

We accept the PAYPAL, the PAYPAL will charge 4.4% + usd$0.30 as the transfer fee, and our quoted fees are for delivery and service only, so if you want to use PAYPAL to finish the payment, you would be asked to pay for the additional PAYPAL transfer fee. For example: if the amount of your order is $100, then you need to pay total: (100 + 0.3)/(100%-4.4%) = $104.92

If you need to use the PAYPAL, please tell our sales, our financial team will send you the PayPal invoice so that you can use the PayPal to finish the payment. All the payment need to fit “PayPal Seller Protection“, else we will refund the payment and resend you a new PayPal invoice with additional usd$0.5 every new PayPal invoice.

Because the weight and package dimensions data your supplier tells you may differ from the data we weighed before leaving the warehouse. At the same time, due to the difference between the initial quotation and the final delivery time, the unit price might be difference because of the exchange rate, oil price etc.

It is normal for different suppliers to have different prices. Although our offer is already very competitive, you still might get a lower offer. We won’t give you the price lower than marketing and change our quotation or adding fee after handle. Even so, we will actively review our quotations and provide you with new prices as much as possible while ensuring service quality.